Scaling a proven Digital Solution across a Multi-Brand Dealer Group

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Context

Groupe FAURIE has been running E-FLO Connect Efficom across its Renault, Dacia, and Alpine dealerships since 2023. Following years of positive operational results and strong commercial feedback, the Group made the strategic decision to extend the platform to its Volkswagen, Audi, Seat, Cupra, and Skoda dealerships.

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Challenges

• Replicate and scale the best practices established in Renault dealerships across newly onboarded brands

• Standardise and harmonise processes across the entire Group

• Model and incorporate the specific requirements of each new brand

• Integrate salesperson remuneration plans and standardise the margin sheet

• Interface with WebApp4you by bee2link for Efficom file creation

• Train and support sales teams through the digitalisation of their day-to-day activities

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Our Solution

• Efficom digitalises new and used vehicle commercial files from order through to delivery

• Efficom automates the calculation of salesperson commissions and commercial margins

• Efficom guides teams through the completion of all required documentation

• Efficom steers teams through precise, context-sensitive processes tailored to each customer order

• Efficom interfaces with external information systems wherever possible to minimise duplicate data entry

• Efficom supports activity management with real-time indicators on file progress status

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Results